Most of the people do know that e-government is something the include both online services and the usage of its technology in government office or document arrangement. However, all these function of e-government was no totally utilize by the government of Malaysia.
Information is very important for electronic government and it is always in demand. Access to a accurate and latest information has already become vital in today's global marketplace. The government requires larger access to information to support decision-making and operational processes. The government also need wider access to information to facilitate its extended relationships. The information is gathered from various systems and sources and then organized and stored so that it is easily accessible to those who need it and when they need it.
For example, Generic Office Environment is designed to support resource and data management across government. This system allows the search, retrieval and manipulation of information from various forms and sources for daily operations and is location independent.
Mining the data and resources stored in its repository is made meaningful through the Enterprise-wide Information System.
Using Data Warehouse and Data Mining technologies, it is clear that the problem of too much data, too little information can be resolve and relevant information can be classified and found easily when someone need it, this technology also improve government's operational effectiveness.
Technology infrastructure for e-government from IBM can help provide a return on investment by:
Integrating applications and procedures within and among agencies - workers can effectively communicate with each department.
Allowing mobility for workers - employees not around at the office can get information very quickly.
Enabling e-participation - citizens have the opportunity to utilize Web-based transactions. Services and convenience are provided to citizens without paying any cost of traditional methods.
Consolidating eServer - you need less staff and less floor space to keep up with servers. Theres no pressure to buy more hardware and hire more people to run the department.
